%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2026 Best Practical Solutions, LLC
%#                                          <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
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%#
%# END BPS TAGGED BLOCK }}}
<& Elements/Header, Title => $title &>

<& /Elements/ListActions, actions => \@results &>
<form action="Create.html" method="post" enctype="multipart/form-data" name="TicketCreate">
<input type="hidden" class="hidden" name="id" value="new" />
<input type="hidden" class="hidden" name="Token" value="<% $ARGS{'Token'} %>" />
<input type="hidden" class="hidden" name="Queue" value="<%$queue_obj->id || ''%>" />
% for my $key (grep {defined $ARGS{$_}} map {+("new-$_", "$_-new")} keys %RT::Link::DIRMAP) {
<input type="hidden" class="hidden" name="<% $key %>" value="<% $ARGS{$key} %>" />
% }
% $m->callback( CallbackName => 'BeforeShowWidgets', QueueObj => $queue_obj, ARGSRef => \%ARGS );
<& /Elements/ShowWidgets, Object => $queue_obj, Page => 'SelfService Create', ARGSRef => \%ARGS, &>
% $m->callback( CallbackName => 'AfterShowWidgets', QueueObj => $queue_obj, ARGSRef => \%ARGS );
</form>
<%args>
$Queue => undef
</%args>
<%init>
$m->callback( CallbackName => 'Initial', Queue => $Queue, ARGSRef => \%ARGS );

my @results;
my $queue_obj = RT::Queue->new($session{'CurrentUser'});
$queue_obj->Load($Queue);

my $title = loc("Create a ticket in [_1]", $m->scomp("/Ticket/Elements/ShowQueue", QueueObj => $queue_obj, Escape => 0));

ProcessAttachments(ARGSRef => \%ARGS);

my $skip_create = 0;

{
    my ($status, @msg) = $m->comp(
        '/Elements/ValidateCustomFields',
        CustomFields => $queue_obj->TicketCustomFields,
        ARGSRef => \%ARGS
    );
    unless ($status) {
        push @results, @msg;
        $skip_create = 1;
    }

    ( $status, @msg ) = PreprocessTimeUpdates( \%ARGS );
    unless ( $status ) {
        push @results, @msg;
        $skip_create = 1;
    }
}

$m->callback( CallbackName => 'BeforeCreate', ARGSRef => \%ARGS, skip_create => \$skip_create, results => \@results );

if ( !$skip_create && $ARGS{'SubmitTicket'} ) {
    $m->comp('Display.html', %ARGS);
    $RT::Logger->crit("After display call; error is $@");
    $m->abort();
}

</%init>