%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
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%# This software is Copyright (c) 1996-2026 Best Practical Solutions, LLC
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%# LICENSE:
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%# been provided with this software, but in any event can be snarfed
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%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
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%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
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%# CONTRIBUTION SUBMISSION POLICY:
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%# (The following paragraph is not intended to limit the rights granted
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%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
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%# END BPS TAGGED BLOCK }}}
<&| /Widgets/TitleBox, title => $Title &>

% if ( $update_all ) {
<div class="row align-items-center">
  <div class="col-6">
    <&| /Elements/LabeledValue, Label => loc("Subject"), LabelFor => 'Subject' &>
      <span class="current-value form-control"><em><&|/l&>Uses subjects from tickets</&></em></span>
    </&>
    <&| /Elements/LabeledValue, Label => loc('Update Type'), LabelFor => 'UpdateType' &>
          <select class="form-select selectpicker" name="UpdateType" id="UpdateType">
    % if ($AllowComment) {
            <option value="private" <% ($ARGS{'UpdateType'} &&  $ARGS{'UpdateType'} eq "private") ? qq[ selected="selected"] : !$ARGS{'UpdateType'}&&$CommentDefault |n %>><&|/l&>Comments (Not sent to requestors)</&></option>
    % }
    % if ($AllowResponse) {
            <option value="response" <% ($ARGS{'UpdateType'} && $ARGS{'UpdateType'} eq "response") ? qq[ selected="selected"] : !$ARGS{'UpdateType'}&&$ResponseDefault |n %>><&|/l&>Reply to requestors</&></option>
    % }
          </select>
    </&>
    <&| /Elements/LabeledValue, Label => loc('Owner'), LabelFor => 'Owner' &>
      <& /Elements/SelectOwner, Name    => "Owner", Default => $Owner || $session{'CurrentUser'}->Id || undef &>
    </&>
    <& /RTIR/Elements/EditRTIRField,
        TicketObj => $TicketObj,
        QueueObj  => $TicketObj->QueueObj,
        Name      => 'Resolution',
        Default   => (
            $TicketObj->FirstCustomFieldValue('Resolution') ||
            RT->Config->Get('RTIR_CustomFieldsDefaults')->{'Resolution'}{$Status}
        ),
        Rows      => 1,
    &>
  </div>
  <div class="col-6">
    <&| /Widgets/TitleBox, title => loc('Incident Time Taken') &>
      <div class="mt-3"></div>
      <& /Ticket/Elements/AddToTimeWorked, %ARGS, ShowTimeWorkedHeading => 0 &>
    </&>
% $m->callback( %ARGS, CallbackName => 'AfterWorked', Ticket => $TicketObj );
  </div>
</div>
% } else {
  <div class="row">
    <&| /Elements/LabeledValue, Label => loc("Subject"), LabelFor => 'Subject' &>
      <span class="current-value form-control"><em><&|/l&>Uses subjects from tickets</&></em></span>
    </&>
    <div class="col-6">
      <&| /Elements/LabeledValue, Label => loc('Update Type'), LabelFor => 'UpdateType' &>
        <select class="form-select selectpicker" name="UpdateType" id="UpdateType">
% if ($AllowComment) {
          <option value="private" <% ($ARGS{'UpdateType'} &&  $ARGS{'UpdateType'} eq "private") ? qq[ selected="selected"] : !$ARGS{'UpdateType'}&&$CommentDefault |n %>><&|/l&>Comments (Not sent to requestors)</&></option>
% }
% if ($AllowResponse) {
          <option value="response" <% ($ARGS{'UpdateType'} && $ARGS{'UpdateType'} eq "response") ? qq[ selected="selected"] : !$ARGS{'UpdateType'}&&$ResponseDefault |n %>><&|/l&>Reply to requestors</&></option>
% }
        </select>
      </&>
    </div>
    <div class="col-6">
      <&| /Elements/LabeledValue, Label => loc('Owner'), LabelFor => 'Owner' &>
        <& /Elements/SelectOwner, Name    => "Owner", Default => $Owner || $session{'CurrentUser'}->Id || undef &>
      </&>
    </div>
  </div>
% }

<& /RTIR/Elements/UpdateData, %ARGS, Ticket => $TicketObj, QueueObj => $QueueObj, Action => $Action &>

</&>
<%INIT>
# Called from Update All/Reporters, we get a Ticket Object. Track that mode here
# for the display differences.
my $update_all = 1;
$update_all = 0 unless $TicketObj;

$AllowResponse = 1 unless $AllowComment && $AllowResponse;

my ($CommentDefault, $ResponseDefault) = ('', '');
if ( $Action eq 'Comment' || $UpdateType eq 'private' ) {
    $CommentDefault = "selected";
} else {
    $ResponseDefault = "selected";
}

$QueueObj = $TicketObj->QueueObj if $TicketObj;

</%INIT>
<%ARGS>
$Title         => loc('Reply to selected tickets'),

$Action        => 'Respond',
$UpdateType    => 'response',

$AllowComment  => 1,
$AllowResponse => 1,

$Owner         => undef,

$TicketObj     => undef,
$QueueObj      => undef
$Status        => '',
</%ARGS>
