%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2026 Best Practical Solutions, LLC
%#                                          <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
<&| /Widgets/TitleBox, title => $Title &>

<div class="form-row">
  <div class="label col-2">
    <&|/l&>Subject</&>:
  </div>
  <div class="value col-9">
    <span class="current-value form-control"><i>(<&|/l&>uses subjects from tickets</&>)</i></span>
  </div>
</div>
<div class="form-row">
  <div class="label col-2">
    <&|/l&>Update Type</&>:
  </div>
  <div class="value col-9">
    <select class="selectpicker form-control" name="UpdateType" id="UpdateType">
% if( $AllowComment ) {
      <option value="private" <% $CommentDefault %>><&|/l&>Comments (Not sent to requestors)</&></option>
% }
% if( $AllowResponse ) {
      <option value="response" <% $ResponseDefault %>><&|/l&>Response to requestors</&></option>
% }
    </select>
  </div>
</div>

% if ( $TicketObj ) {
<div class="form-row">
  <div class="label col-2">
    <&|/l&>Resolution</&>:
  </div>
  <div class="value col-9">
    <& /RTIR/Elements/EditRTIRField,
        TicketObj => $TicketObj,
        QueueObj  => $TicketObj->QueueObj,
        Name      => 'Resolution',
        Default   => (
            $TicketObj->FirstCustomFieldValue('Resolution') ||
            RT->Config->Get('RTIR_CustomFieldsDefaults')->{'Resolution'}{$Status}
        ),
        Rows      => 1,
    &>
  </div>
</div>
% }
<div class="form-row">
  <div class="label col-2">
    <&|/l&>Owner</&>:
  </div>
  <div class="value col-9">
    <& /Elements/SelectOwner,
        Name    => "Owner",
        Default => $Owner || $session{'CurrentUser'}->Id || undef,
    &>
  </div>
</div>

% # UpdateTimeWorked is shown in "Incident Time Taken" widget on individual incident pages
% if ( !$TicketObj ) {
<div class="form-row">
  <div class="label col-2">
    <&|/l&>Worked</&>:
  </div>
  <div class="value col-9">
    <& /Elements/EditTimeValue,
        Name => 'UpdateTimeWorked',
        Default => $ARGS{'UpdateTimeWorked'} || '',
    &>
  </div>
</div>
% }

% $m->callback( %ARGS, CallbackName => 'AfterWorked', Ticket => $TicketObj );

<& /RTIR/Elements/UpdateData, %ARGS, Ticket => $TicketObj, QueueObj => $QueueObj, Action => $Action &>

</&>
<%INIT>

$AllowResponse = 1 unless $AllowComment && $AllowResponse;

my ($CommentDefault, $ResponseDefault) = ('', '');
if ( $Action eq 'Comment' || $UpdateType eq 'private' ) {
    $CommentDefault = "selected";
} else {
    $ResponseDefault = "selected";
}

$QueueObj = $TicketObj->QueueObj if $TicketObj;

</%INIT>
<%ARGS>
$Title         => loc('Reply to selected tickets'),

$Action        => 'Respond',
$UpdateType    => 'response',

$AllowComment  => 1,
$AllowResponse => 1,

$Owner         => undef,

$TicketObj     => undef,
$QueueObj      => undef
$Status        => '',
</%ARGS>
