- contact info, mostly
Notification options:
THE MOVING PARTS CLUI RTQ: Welcome to Request Tracker 0.9.6 usage: rtqWhere are almost any combination of: -r list requests in reverse order -t list most recently modified requests first -prio list requests which have a satisfying op may be one of = < > <= >= <> -owner prints all requests owned by -unowned prints only the un-taken requests -user prints all requests made by -open prints only the open requests -resolved prints resolved requests -stalled prints stalled requests -dead prints killed requests -orderby Sorts requests by (one of serial_num, queue_id, requestors, owner, subject, priority, status, date_created, date_due -format allows you to specify the output of rtq. is a string of the form %xn%xn%xn. x is any of the commands associated below. n is an integer which corresponds to the number of spaces you'd like the output of x to take up. 's default value is "%n%p%o%g%l%t%r%s". Valid values of x are: n[6] serial number p[2] priority r[9] requestors o[8] owner s[30] subject t[5] status a[7] area q[8] queue g[5] age l[6] time since last correspondence wt tab ws space wn newline Without options, rtq prints all open requests. RT-ADMIN: Welcome to Request Tracker 0.9.6 user -create create a RT account for -modify modify user info for -delete delete 's RT account acl set user 's privileges for queue if is ommitted, list user 's ACLs queue -create create a new queue called -modify modify 's settings -delete completely wipe out -area add adds to -area delete remove from RT: Welcome to Request Tracker 0.9.6 RT CLI Flags and their arguments ----------------------------------------------- -create Interactively create a new request -resolve Change 's status to resolved -open Change 's status to open -stall Change 's status to stalled -show Display current status of -take Become owner of (if unowned) -steal Become owner of (if owned by another) -untake Make ownerless (if owned by you) -give Make owner of -user Change the requestor ID of to -show Display transaction history and status of -due Change 's due date to (MM/DD/YY) -comment Add comments about from STDIN -respond Respond to -subject Change 's subject to -queue Change 's queue to -area Change 's area to -prio Change 's priority to -finalprio Change 's final priority to -notify Note that 's requestor was notified -merge Merge into -kill Permanently remove from the database THE WEB INTERFACE: User: Login , View Queue (and view options therein, and Refresh), Create Requests, View History, Logout Manipulator: Comment, Reply, Take, Resolve VIA EMAIL: create a request Reply to a Request (goes to initiator, depending on queue settings) Comment on Request's (doesn't go to users) Action: (lib/rt/ui/mail) (mail to any rt alias with %rt help)