%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/copyleft/gpl.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => $title &> <& /Ticket/Elements/Tabs, Ticket => $TicketObj, Title=> $title &> % $m->callback(CallbackName => 'BeforeActionList', ARGSRef => \%ARGS, Ticket => $TicketObj); <& /Elements/ListActions, actions => \@results &>
% $m->callback( CallbackName => 'FormStart', ARGSRef => \%ARGS ); % if ($cannot_sign) { <& /Elements/GnuPGSignIssues &> % } <& /Elements/GnuPGKeyIssues, Issues => \@gnupg_keys_issues &> % my $skip; % $m->callback( %ARGS, CallbackName => 'BeforeUpdateType', skip => \$skip ); % if (!$skip) {
% } <& /Ticket/Elements/UpdateCc, %ARGS, TicketObj => $TicketObj &> % if (my $TxnCFs = $TicketObj->TransactionCustomFields) { % while (my $CF = $TxnCFs->Next()) { % } # end if while % } # end of if % if (exists $session{'Attachments'}) { % } # end of if % if ( RT->Config->Get('GnuPG')->{'Enable'} ) { % }
<&|/l&>Status: <& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", loc($TicketObj->Status)), Default => $ARGS{'Status'} || ($TicketObj->Status eq $DefaultStatus ? undef : $DefaultStatus)&> <&|/l&>Owner: <& /Elements/SelectOwner, Name => "Owner", TicketObj => $TicketObj, QueueObj => $TicketObj->QueueObj, DefaultLabel => loc("[_1] (Unchanged)", $TicketObj->OwnerObj->Name), Default => $ARGS{'Owner'} &> <&|/l&>Worked: <& /Elements/SelectTimeUnits, Name => 'UpdateTimeWorked'&>
<&|/l&>Update Type:
<&|/l&>Subject:
<% $CF->Name %>: <& /Elements/EditCustomField, CustomField => $CF, NamePrefix => "Object-RT::Transaction--CustomField-" &><% $CF->FriendlyType %>
<&|/l&>Attached file: <&|/l&>Check box to delete
% foreach my $attach_name (keys %{$session{'Attachments'}}) { <%$attach_name%>
% } # end of foreach
<&|/l&>Attach:
 
<% loc('Sign')%> <& /Widgets/Form/Boolean:InputOnly, Name => 'Sign', CurrentValue => $ARGS{'Sign'} &> <% loc('Encrypt')%> <& /Widgets/Form/Boolean:InputOnly, Name => 'Encrypt', CurrentValue => $ARGS{'Encrypt'} &>
<&|/l&>Message: % $m->callback( %ARGS, CallbackName => 'BeforeMessageBox' ); % if (exists $ARGS{UpdateContent}) { % # preserve QuoteTransaction so we can use it to set up sane references/in/reply to % my $temp = $ARGS{'QuoteTransaction'}; % delete $ARGS{'QuoteTransaction'}; <& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&> % $ARGS{'QuoteTransaction'} = $temp; % } else { <& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &> % }
<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket' &> % if ($TicketObj->CurrentUserHasRight('ShowOutgoingEmail')) { <& /Ticket/Elements/PreviewScrips, TicketObj => $TicketObj, %ARGS &> % }
<%INIT> my $CanRespond = 0; my $CanComment = 0; my $checks_failure = 0; my $title; my $TicketObj = LoadTicket($id); $m->callback( Ticket => $TicketObj, ARGSRef => \%ARGS, CallbackName => 'Initial' ); unless($DefaultStatus){ $DefaultStatus=($ARGS{'Status'} ||$TicketObj->Status()); } if ($DefaultStatus =~ '^new$'){ $DefaultStatus='open'; } if ($DefaultStatus eq 'resolved') { $title = loc("Resolve ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject); } else { $title = loc("Update ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject); } if ( RT->Config->Get('GnuPG')->{'Enable'} ) { foreach ( qw(Sign Encrypt) ) { $ARGS{ $_ } = $m->comp( '/Widgets/Form/Boolean:Process', Name => $_, DefaultValue => $TicketObj->QueueObj->$_, Arguments => \%ARGS, ); } } # Things needed in the template - we'll do the processing here, just # for the convenience: my ($CommentDefault, $ResponseDefault); if ($Action ne 'Respond') { $CommentDefault = "SELECTED"; $ResponseDefault = ""; } else { $CommentDefault = ""; $ResponseDefault = "SELECTED"; } $CanRespond = 1 if ( $TicketObj->CurrentUserHasRight('ReplyToTicket') or $TicketObj->CurrentUserHasRight('ModifyTicket') ); $CanComment = 1 if ( $TicketObj->CurrentUserHasRight('CommentOnTicket') or $TicketObj->CurrentUserHasRight('ModifyTicket') ); # {{{ deal with deleting uploaded attachments foreach my $key (keys %ARGS) { if ($key =~ m/^DeleteAttach-(.+)$/) { delete $session{'Attachments'}{$1}; } $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; } # }}} # {{{ store the uploaded attachment in session if ($ARGS{'Attach'}) { # attachment? $session{'Attachments'} = {} unless defined $session{'Attachments'}; my $subject = "$ARGS{'Attach'}"; # since CGI.pm deutf8izes the magic field, we need to add it back. Encode::_utf8_on($subject); # strip leading directories $subject =~ s#^.*[\\/]##; my $attachment = MakeMIMEEntity( Filename => $subject, Body => "", AttachmentFieldName => 'Attach' ); $session{'Attachments'} = { %{$session{'Attachments'} || {}}, $ARGS{'Attach'} => $attachment }; } # }}} # delete temporary storage entry to make WebUI clean unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) { delete $session{'Attachments'}; } # }}} my @results; my $cannot_sign = 0; my @gnupg_keys_issues; if ( $ARGS{'SubmitTicket'} ) { # check to see if we have a good passphrase if ( $ARGS{'Sign'} ) { my $address = $ARGS{'UpdateType'} eq "private" ? $TicketObj->QueueObj->CommentAddress : $TicketObj->QueueObj->CorrespondAddress; if (!RT::Crypt::GnuPG::DrySign($address, "x")) { $cannot_sign = 1; $checks_failure = 1; } } if ( $ARGS{'Encrypt'} ) { # skip any email addresses that we won't be sending mail to my %squelch = $m->comp( '/Ticket/Elements/PreviewScrips:SquelchRecipients', %ARGS, TicketObj => $TicketObj ); my %seen = map { lc($_) => 1 } @{ $squelch{'EmailAddresses'} }; my @recipients = grep {!$seen{lc $_}} $m->comp( '/Ticket/Elements/PreviewScrips:GetRecipients', %ARGS, TicketObj => $TicketObj ); RT::Crypt::GnuPG::UseKeyForEncryption( map { (/^UseKey-(.*)$/)[0] => $ARGS{ $_ } } grep $ARGS{$_} && /^UseKey-/, keys %ARGS ); my $status; ($status, @gnupg_keys_issues) = RT::Crypt::GnuPG::CheckRecipients( @recipients ); $checks_failure = 1 unless $status; } } if ( !$checks_failure && exists $ARGS{SubmitTicket} ) { $m->callback( Ticket => $TicketObj, ARGSRef => \%ARGS, CallbackName => 'BeforeDisplay' ); return $m->comp('Display.html', TicketObj => $TicketObj, %ARGS); } <%ARGS> $id => undef $Action => undef $DefaultStatus => undef