%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} <& /RTIR/Elements/Header, Title => $title &> <& /Elements/Tabs &> <& /Elements/ListActions, actions => \@results &> % $m->callback(CallbackName => 'BeforeCurrent', %ARGS, ARGSRef => \%ARGS, Ticket => $TicketObj, LookupType => $type, q => $q); % if ( $TicketObj ) { <&| /Widgets/TitleBox, title => loc("Current [_1]: #[_2]", $TicketType, $ticket), class => 'ticket-info-basics' &> <& /Elements/CollectionList, Query => "id = $ticket", Format => RT->Config->Get('RTIRSearchResultFormats')->{$TicketType . 'Default'}, ShowNavigation => 0, Class => 'RT::Tickets' &> % } % $m->callback(CallbackName => 'AfterCurrent', %ARGS, ARGSRef => \%ARGS, Ticket => $TicketObj, LookupType => $type, q => $q); % if ( ! $HideResults ) { <& Elements/LookupRelatedTickets, TicketObj => $TicketObj, LookupType => $type, q => $q &> % } % $m->callback(CallbackName => 'BeforeTools', %ARGS, ARGSRef => \%ARGS, Ticket => $TicketObj, LookupType => $type, q => $q); % if ($TicketObj || $q) {
% }

<&|/l&>Look Up Information

<& Elements/Tools, %ARGS, q => $q, TicketObj => $TicketObj, PassArguments => [qw(ticket type HideResults)], &> % $m->callback(CallbackName => 'AfterTools', %ARGS, ARGSRef => \%ARGS, Ticket => $TicketObj, LookupType => $type, q => $q);
<%INIT> my @results; # Redirect when necessary if ( $ARGS{'InvestigateTo'} ) { my $requestors = join ', ', map /^Requestorbox-(.*)/, keys %ARGS; return RT::Interface::Web::Redirect( RT::IR->HREFTo("Create.html?" . $m->comp('/Elements/QueryString', Lifecycle => RT::IR->lifecycle_investigation, Requestors => $requestors, Incident => $ARGS{'incidentid'}, )) ); } elsif ( $ARGS{'InvestigateWithScriptedActions'} ) { return RT::Interface::Web::Redirect( RT::IR->HREFTo("Tools/ScriptedAction.html?" . $m->comp('/Elements/QueryString', %ARGS ) )); } my $title = $q ? loc("Lookup '[_1]'", $q) : loc("Lookup"); my ($TicketObj, $TicketType); if ( $ticket ) { $TicketObj = LoadTicket( $ticket ); $ticket = $ARGS{'ticket'} = $TicketObj->id; $TicketType = RT::IR::TicketType( Ticket => $TicketObj ); } if ($TicketObj and $LookupResults) { my ($val, $msg) = $TicketObj->Comment( Content => $LookupResults, ); push @results, loc("Lookup results for Ticket [_1]: [_2]", $TicketObj->id, $msg); } <%ARGS> $q => '' $type => undef $ticket => undef $LookupResults => undef $HideResults => 0