DESCRIPTION EscalatePriorityLinear is a ScripAction which is NOT intended to be called per transaction. It's intended to be called by an RT escalation daemon. (The daemon is called escalator). EsclatePriorityLinear uses the following formula to change a ticket's priority: Priority = InitialPriority + (FinalPriority-InitialPriority) * (Now-Starts) / (DueDate-Starts) Unless the duedate is past, in which case priority gets bumped straight to final priority. Unlike RT::Action::EscalatePriority, priority is not decreased if it's above FinalPriority.